Once payment is processed items will be ready to ship within 1-2 business days.

  • 1 - 3 business days USPS (time varies depending on distance)

  • Please allow 2-3 days of production time for wooden Luxe collection before item is shipped, as these items are made to order.

  • Orders are shipped Monday through Friday. If your order is placed after Wednesday at 3:00PM Central Time, there may be a chance that it will not be sent out until the following Monday. (due to post office hours and processing time)

  • Please note that Botanicool, LLC., only ships to the USA

We offer FREE SHIPPING on orders over $60. FREE SHIPPING is only applicable to the continental 48 states.

Shipping Policy


Return Policy/Guarantee

At Botanicool, we believe in providing quality products, every time, to our customers. If you receive your purchase and are unhappy please contact us within 3-4 days of its delivery and we will do our best to correct the issue.

Before a return can be processed, please follow these steps:

1. Email us at returns@botanicool.co
2. Attach a photograph of the issue for our records.

A representative from Botanicool will respond within 3 business days.